REFUND AND RETURN POLICY
Last Updated: October 28, 2026
At BRUCE BOLT, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, please review the following return and refund policy.
RETURN ELIGIBILITY
Customers may request a return within 30 days of receiving their order. To be eligible for a return, items must be unused, unworn, in their original condition, and returned with their original packaging and tags, where applicable. Proof of purchase may be required.
Items that have been used, damaged after delivery, or returned without the required packaging may not qualify for a return, except where otherwise required by applicable law.
HOW TO REQUEST A RETURN
To request a return, please contact our Customer Service team at [email protected]. Please include your order number and the reason for your return.
Please wait for return instructions before sending any item back. Unauthorized returns may not be processed promptly.
REFUNDS
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.
Original shipping charges, if any, may be non-refundable unless otherwise required by applicable law or if the return is due to our error.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, please contact us at [email protected]. Include your order number and photographs clearly showing the issue. We will review your request and provide appropriate assistance.
EXCHANGES
If you need a different size or item, please contact our Customer Service team. Exchanges are subject to product availability and the applicable return conditions.
CANCELLATIONS
If you wish to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.
CONTACT US
BRUCE BOLT
Email: [email protected]
Phone: 888-521-4025